Terms of service

Effective November 14, 2026

These terms govern your use of 435 Social, a social media management service operated by Scott Parker ("435 Social," "we," "us"), including our website at 435social.com and our client app at app.435social.com (the "Service"). By creating an account or using the Service, you agree to these terms. If you use the Service for a business, you agree on behalf of that business.

1. The Service

435 Social lets businesses plan, create, schedule and publish social media content and review performance. We offer two ways to work: you can run your workspace yourself, or we can manage it for you, with each post approved by you before it is published. The details of your plan, including services and fees, are set out in your proposal, order or invoice.

2. Your account

• Give us accurate information and keep it up to date.
• Keep your login secure. You are responsible for activity in your workspace, including by people you invite.
• Tell us promptly at hello@435social.com if you believe your account has been accessed without permission.

3. Your content and your social accounts

• You own the content you provide and the content we create for you once it is paid for. You give us permission to store, process, edit and publish it as needed to provide the Service.
• You confirm you have the rights to the content you provide, including images, music, logos and trademarks.
• For managed service, we publish posts after you approve them, or under standing instructions you give us in writing. You are responsible for content you approve or publish.
• You remain responsible for following the rules of each social platform you connect. You can disconnect a platform at any time.

4. Acceptable use

You may not use the Service to publish content that is unlawful, deceptive, infringing, hateful or harassing, to send spam, or to break any social platform's rules. We may refuse to publish, or remove, content that we reasonably believe breaks these terms, and we may suspend accounts that do.

5. Social platforms

Facebook, Instagram, LinkedIn, TikTok and other platforms are run by third parties that we do not control. Their rules, features and access can change at any time, which may affect what the Service can do. We are not responsible for platform decisions such as reduced reach, rejected posts or account restrictions.

6. Fees and payment

• Fees are listed in your proposal, order or invoice and are billed monthly in advance unless we agree otherwise in writing.
• If a payment is more than 7 days overdue, we may lock your workspace until it is paid. While locked, you cannot use the workspace and scheduled posts may not publish. Your data is kept, and access is restored once your account is paid up.
• You can cancel at any time. Cancellation takes effect at the end of your current paid period. Fees already paid are not refundable except where required by law.
• We may change fees with at least 30 days' notice.

7. Availability

We work to keep the Service reliable, but it runs on infrastructure we operate ourselves and we do not guarantee uninterrupted availability. Maintenance, outages or platform problems may delay or prevent scheduled posts. We will let you know about significant planned maintenance and will work to restore service quickly after any outage.

8. Cancellation and your data

You can ask for a copy of your content before or within 60 days after cancellation. After 60 days we delete your workspace, as described in our privacy policy. We may suspend or end your access if you seriously or repeatedly break these terms or do not pay.

9. No guarantee of results

We cannot promise specific results such as followers, reach, leads or sales. The Service is provided "as is" and "as available," and to the extent allowed by law we disclaim all warranties not stated in these terms.

10. Limitation of liability

To the extent allowed by law, 435 Social is not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability for any claim relating to the Service is limited to the fees you paid us in the three months before the claim arose.

11. Indemnity

You agree to defend and hold 435 Social harmless from claims arising from content you provide or approve, or from your breach of these terms or of a social platform's rules.

12. Changes to these terms

We may update these terms. For material changes we will give at least 30 days' notice by email or in the app. Continuing to use the Service after changes take effect means you accept them.

13. Governing law

These terms are governed by the laws of the U.S. state where 435 Social is based, without regard to conflict-of-law rules. Any dispute will be handled in the courts of that state.

14. Contact

Questions about these terms: hello@435social.com.